Zoho announced that Zoho One has reached a new milestone, now supporting 50,000 organizations in over 160 countries.
Over the past two years, the platform has grown by 150%, with 37.5% of new Zoho One customers coming from midsize and enterprise businesses.
License upgrades by customers who adopted Zoho One five years ago increased by 92%, contributing to this historic growth.
These numbers highlight the market shift from static legacy applications to end-to-end solutions that allow organizations to be agile, scale and adapt to changes in their industries.
Zoho One was launched in 2017 as a one-of-a-kind suite featuring 35 built-in apps.
Today, Zoho One is the operating system for businesses, a comprehensive and scalable platform comprised of 45 unified applications. These include end-to-end services such as AI, business intelligence, contextual communication, and unified search. It enables companies to manage all aspects of their organization, from sales and marketing to finance, HR and analytics.
“Siloed systems create business silos,” says Raju Vegesna, Chief Evangelist, Zoho.
“An integrated organization is therefore usually a reflection of underlying integrated systems. This is what we see with our own customers. Nearly half of Zoho One customers use 20 or more applications across all functions, integrating their organization and yielding higher returns. With Zoho First, we’re setting the tone for the rest of the industry on what a platform, or rather an operating system, for businesses could be. We’ll continue to lead the way.”
Over the past five years, Zoho One has added ten new apps and countless services in dialogue with businesses to meet their ever-changing needs while dramatically reducing customers’ total cost of ownership during adoption and platform maintenance.
Zoho One offers the broadest and most integrated platform on the market.
It provides various businesses with the necessary tools to serve customers, such as marketing, sales, and support applications.
He manages operations, including finance, recruitment and related HR applications.
It enables efficient collaboration with an office suite, messaging, personal productivity and collaboration applications; customize the solution with low-code applications; and microservices development and integration applications.
Zoho One has the reach and power to run any business while providing the tools organizations need to customize the solution to their needs.
Zoho One is built entirely in-house on a single technology stack, resulting in a truly unified end-to-end platform with hundreds of integration points across its apps.
A cohesive and comprehensive unification provides companies with a deeper connection between sales, marketing, customer support, accounting, human resources and other functions.
Zoho One brings context to communication and collaboration between colleagues, customers, and suppliers, allowing easy access to relevant information stored in different applications on the platform.
Achieving this level of interoperability, transparent data flow and context traditionally requires expensive and extensive IT involvement with no guarantee of success.
Zoho can provide end-to-end unification by owning and operating its entire technology stack, including 10 strategically located data centers in North America, Europe, Australia and Asia.
Zoho One’s high-end growth is enabled by the platform’s ability to tightly integrate with third-party solutions without creating data and operational silos or impacting the efficiency of a company’s existing system. .
Zoho One apps integrate with hundreds of leading third-party solutions, preserving customer choice and flexibility, especially for midsize businesses managing complex systems, large amounts of data, and dispersed teams.
The tremendous growth in Zoho One’s high-end customer base demonstrates the platform’s value as an all-in-one solution for businesses and as a transformative and cooperative addition to larger technology systems.
“Our headcount has grown more than 20x and revenue has quadrupled since moving from Microsoft 365 to Zoho One,” said Lynn Martin, process manager for finance and IT systems, Blue Beyond Consulting.
“The platform has allowed us to scale quickly by optimizing and automating routine but time-consuming tasks such as processing timecards or reviewing invoices, freeing up hours of the day to focus on growth. . These hours translated into a more effective and efficient sales process, enhanced by the in-depth knowledge gained through Zoho One’s powerful business intelligence tools. »
“Over the past five years, we’ve seen dramatic changes in the way companies operate and the technology they rely on,” adds Keith Dawson, director of research at Ventana Research.
“Organizations need applications that work together seamlessly on a common platform and are easy to use. Zoho One has been at the forefront of unifying departments and processes, making it easier to create more satisfying and complex customer experiences.